Business privacy policy, updated to comply with the Data Protection law change on 25th May 2018.

This privacy policy sets out how Loobi Crafts uses and protects any information that you give Loobi Crafts when you use this website.
Loobi Crafts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Loobi Crafts  may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 8th May 2018.

What we collect

We may collect the following information:

  •  name
  • company
  • contact information, including email address, telephone number and address
We will keep this information for 7 years, unless you ask for it to be removed earlier. Should the information we hold on you be incorrect please contact us and we will correct it.


What we do with the information we gather

We require this information to process your order.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

Controlling your personal information.
You may choose to restrict the collection or use of your personal information in the following ways:

  • when making a purchase you do not need to create an account, simple proceed as a 'guest' purchaser.
  • if you have previously agreed to us using your personal information, by creating an account, for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: info@loobicrafts.co.uk

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998.. If you would like a copy of the information held on you please email us at: info@loobicrafts.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
This website only uses session cookies to enable the functionality of the shopping cart, and cookies used via the Facebook 'like buttons'. 

Name

Purpose

Content

Expires

ekm_USERNAME

Temporary cookie generated to test if cookies are enabled on the visitor's browser.

TestCookies=ACTIVE&RS=FALSE&
logged_in=USERNAME&ServerID=***

72 hrs

(3 days)

ekm_pp_USERNAME

Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.

Unique ID

On Exit

ekm_tmp_ORDERNUMBER

Stores a reference to the visitor's order number after an order has been generated.

Unique ID

On Exit


We use Facebook  functionality within this site so that you can share items of interest, or become a fan of our Social Media Profiles. You can find out more about Facebook’s Cookie use here:https://www.facebook.com/help/186325668085084?sr=8&query=cookies&sid=0mx6HnXpQtqASdTHI
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Google Analytics
We use Google Analytics to analyse visits to our web site, Google Analytics is a free website analytics service offered by Google that gives us insights into how users find and use our website. Google analytics use cookies, information can be found here. 
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage